66qq Privacy Policy

1. Introduction

This Privacy Policy ("Policy") sets out 66qq's commitments and responsibilities regarding the collection, processing, storage, and protection of personal information of all users of the 66qq platform. When you use the 66qq website, app, or any related service, this Policy automatically applies to you.

66qq believes that transparency about information and respect for user privacy are the core foundations of a trustworthy platform. That is why we clearly inform you — what information we collect, why we collect it, and how it is used.

2. What Information We Collect

66qq may collect the following types of information to operate its services properly and improve the user experience:

a. Identity Information

• Name (for legal identity verification)
• Date of birth (to confirm age — only users aged 21 or older may open an account)
• Email address
• Mobile number

b. Financial Information

• Payment method details (bKash, Nagad, Rocket — for transaction processing only)
• Deposit and withdrawal history
• Account transaction records

c. Technical Information

• IP address and device identifier information
• Browser type and version
• Operating system
• Date and time of access to the platform
• Cookies and session data (see details below)

d. Gaming Activity Information

• Betting history, win and loss records
• Preferred game categories and betting patterns
• Bonus and promotion usage information
• VIP level progress

3. Purpose of Using Information

66qq uses your personal information only for the purposes listed below:

• Account management: To verify your registration, confirm your identity, and ensure account security.
• Transaction processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
• Customer support: To provide assistance via live chat and email ([email protected]).
• Responsible gaming: To identify unusual gaming patterns and keep users safe.
• Fraud prevention: To prevent unauthorized access to accounts and financial fraud.
• Service improvement: To analyze user experience and improve the platform.
• Relevant communications: To send important account-related notifications and policy updates.

4. Sharing Information with Third Parties

66qq may share limited information with trusted third parties in specific circumstances. This is always done under strict contractual obligations:

• Payment processors: Minimum information necessary to complete transactions via bKash, Nagad, and Rocket.
• Identity verification services: To confirm the user's identity and age.
• Technology service providers: Service providers that assist in operating the platform.
• Legal obligations: To competent authorities when required by court order or legal necessity.

Outside of the above cases, 66qq does not transfer your information to third parties.

5. Cookies and Tracking Technologies

66qq uses cookies and similar technologies on its platform. Cookies are small data files stored on your device that improve your browsing experience.

Types of Cookies

• Essential cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional cookies: Help remember your preferences (such as language selection).
• Analytics cookies: To understand which pages are used most — this information is completely anonymous.

You can control cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6. Information Storage and Retention

66qq retains your information only for as long as it is needed to provide services or meet legal obligations.

• Active accounts: All information is actively retained for as long as the account remains open.
• Closed accounts: For the period required to meet legal and regulatory requirements.
• Financial transaction records: For the period specified under financial regulatory guidelines.
• Log data: For a limited period for security monitoring purposes.

Once the designated retention period ends, information is securely deleted or anonymized.

7. Information Security Measures

66qq follows industry-standard security practices to protect your information:

• SSL encryption: All information transmitted between your browser and our servers is sent through encrypted channels.
• Access controls: Only authorized personnel have access to specific information, and this is strictly monitored.
• Firewall and intrusion detection: Advanced technology is used to prevent unauthorized access to the system.
• Regular security reviews: Platform security is regularly audited.
• Two-factor authentication: An additional layer of security for account access.

8. User Rights

You have certain important rights over your own information. 66qq respects these rights:

• Right to access: You may contact us to find out what information we hold about you.
• Right to correction: You may request correction of any inaccuracies in your information.
• Right to deletion: You may request deletion of information that is not subject to legal obligations.
• Right to object to processing: The right to object to the processing of your information for specific purposes.
• Data portability: The right to request your information in an organized, readable format.
• Withdrawal of consent: Where information processing is based on your consent, the right to withdraw that consent at any time.

To exercise these rights, contact the support team via live chat or email.

9. Protection of Minors

66qq's services are intended only for users aged 21 or older. We do not knowingly collect or store personal information from anyone under the age of 21.

If it appears that information from a minor has entered our system, it is deleted immediately and the associated account is suspended. Parents or legal guardians may contact 66qq regarding this matter.

10. Changes to This Policy

66qq may review and update this Privacy Policy from time to time. This Policy may change due to service improvements, legal changes, or security enhancements.

For significant changes, we will notify registered users via email or through the platform. Continued use of 66qq after changes have been made will be considered as your acceptance of the revised Policy.

We will note the date of each update on this page and retain the previous version. If you have any questions about any part of this Policy, please do not hesitate to contact us.